Redeeming Points

What kind of rewards can I get and when/where can I get them?
Every event has its own exclusive prizes that will help make your experience unforgettable! From VIP tickets to exclusive merchandise, rewards come in many ...
Wed, 12 Dec, 2018 at 1:46 PM
Why can’t I claim my Reward(s) yet?
It could be that either the reward you want to claim isn't available or is already sold out, or you don't have enough points (yet).
Fri, 21 Sep, 2018 at 3:14 PM
Can I share my Reward(s) with my friends?
Apart from when the prizes themselves by definition can't be shared (for example tickets), then of course you can :)
Fri, 21 Sep, 2018 at 3:21 PM
Can I sell my Rewards?
The Rewards are only for your personal use or to be shared with your friends, should you choose to do so. The whole idea of the Ambassador Program is to rew...
Fri, 21 Sep, 2018 at 3:46 PM
Can I order a ticket as a reward, even if it's not in my name?
It depends on the organizer's rules. Please check the condition of usage for each Reward ticket to see if it is eligible for sharing with others.
Tue, 18 Dec, 2018 at 1:56 PM
What is the Leaderboard?
The Leaderboard shows our top Ambassadors and allows you to compare your score - why not challenge yourself to reach the top of the list!
Fri, 9 Mar, 2018 at 3:30 PM
How long do I have to 'spend' my points?
Your points will usually be valid and the reward shop open until a couple of days before the event, but double check the reward information in case it has a...
Fri, 21 Sep, 2018 at 4:47 PM
Can I use my points for regular merchandise as well?
For some events you can also use your points for regular merchandise but only in advance and online in the reward shop, not at the event itself.
Fri, 21 Sep, 2018 at 5:31 PM