I have a question about purchasing/ordering tickets

How can I pay for my ticket(s)?
We accept all major debit and credit cards from customers in almost every country and you can use 3D Secure format for any payment. We also provide a range ...
Fri, 9 Mar, 2018 at 3:57 PM
Why has my payment been declined/why am I seeing a payment error?
We kindly ask you to double check your details and try to place your order again. If you are still unable to process your purchase please use an alternative...
Fri, 9 Mar, 2018 at 3:58 PM
When and how can I get my tickets?
If you buy a ticket using an Ambassador link you will receive a physical ticket in the post. This may take a few days, but if you think a ticket has been lo...
Thu, 29 Nov, 2018 at 6:29 PM
I would like to buy more tickets - how can I do that?
If you would like to buy more tickets please contact your Ambassador with the number of tickets you would like to buy and they will send you a link so you c...
Fri, 9 Mar, 2018 at 3:59 PM
Can I buy a ticket not in my name?
You will receive a personal email from your Ambassador with a link to buy a certain number of tickets. Each ticket you order should have the correct name of...
Fri, 9 Mar, 2018 at 4:05 PM
Do I have to pay any fees?
Some fees might be charged depending on your payment method and will be included in the total sum. You can see the final price when completing checkout.
Fri, 9 Mar, 2018 at 4:05 PM
Can I cancel my order once it’s been placed?
Due to security reasons orders cannot be cancelled once they have been paid for. If you have a good reason to do so you may change the name of the participa...
Fri, 9 Mar, 2018 at 4:06 PM
How can I edit my order?
After buying the ticket you will receive an order confirmation via email. You can find the link to access the tickets and manage your orders at the end of ...
Fri, 9 Mar, 2018 at 4:06 PM
Can I change my shipping address for the tickets?
If you chose to receive your tickets by post you have up to 24 hours to change the shipping address should you need to. For more information about the deliv...
Fri, 9 Mar, 2018 at 4:10 PM
I’ve lost my ticket/my ticket has been stolen, how can I get a copy?
After buying the ticket you will receive your order confirmation by email. You can always print the ticket again using the link in the email. For lost and s...
Fri, 9 Mar, 2018 at 4:11 PM